Est-il toujours possible de récupérer ma commande dans un point de retrait ?
Dernière mise à jour: 05/11/20
Dû aux restrictions liées à la COVID, certains points de collecte sont actuellement indisponibles.
Suite aux conséquences du coronavirus et aux nombreux magasins fermés, il n'est actuellement pas possible de faire livrer votre commande dans un point de retrait. Nous vous informerons dès que la situation se sera améliorée. Si vous souhaitez toutefois passer votre commande, vérifiez que la livraison à domicile est possible.
Suite aux conséquences du coronavirus et aux nombreux magasins fermés, il n'est actuellement pas possible de faire livrer votre commande dans un point de retrait. Nous vous informerons dès que la situation se sera améliorée. Si vous souhaitez toutefois passer votre commande, vérifiez que la livraison à domicile est possible.
FAQ
- Comment vérifier le statut de ma commande et de sa livraison?
- Comment faire pour retourner mes produits?
- Combien cela coûte-t-il de retourner un/des articles?
- Mon code promo sera-t-il remplacé si je retourne tout ou partie de ma commande, ou si ma commande est annulée?
- Quand vais-je recevoir mon remboursement après avoir retourné ma commande?
- Comment utiliser mon code promotionnel?
- Quels sont les coûts et les délais de livraison ?
Où est ma commande ?
Connectez-vous ou utilisez le Suivi pour invité afin de suivre votre commande, effectuer un retour, annuler des articles ou vérifier le statut d'un remboursement.
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